Shipping Policy

Scrunchiera is Located in Auckland, New Zealand, we’re thrilled to offer you our handmade products. Please allow up to 1 week for processing before your order is shipped. This could change to 2 weeks depending on the order size. We currently ship to New Zealand using GoSweetSpot.

Shipping Estimates: Please note that shipping estimates begin from the time of shipment, not when the order is placed. For New Zealand orders, tracking details will be emailed once your package has been picked up. Delivery usually takes 1-3 business days, but occasional delays may occur due to courier schedules. Business days exclude public holidays and weekends. While we strive to keep you updated, we cannot guarantee delivery times once the package leaves our studio.

To ensure smooth delivery, please double-check your shipping address. If a package is returned due to an incorrect address, additional shipping fees will apply.

Urban shipping charge:$5.00                                 Rural delivery charge: $10.00

If you have any questions regarding shipping and delivery, feel free to contact me at info@scrunchiera.com. Thank you for supporting my small business!